Introduction.

This Privacy Policy explains how Lisentra collects, uses, stores, and protects information when you use our conversation workspace for interviews and client meetings.

Information we collect.

This may include your name and email, account settings, resumes, job descriptions, documents, calendar connection details, session metadata, transcripts, AI answers, and technical information needed to operate the service.

How we use information.

We use information to authenticate you, provide session context, transcribe and process conversations when you request it, generate grounded AI assistance, show your session history, support calendar features, keep the service secure, and respond to support requests.

Data sharing and disclosure.

Lisentra does not sell your personal information. We may use carefully selected service providers to host, secure, process, or support the product, subject to appropriate protections. Calendar connections use the permissions you approve and are designed for read-only access.

Data security.

We use technical and organizational safeguards such as access controls, encryption in transit, and secure service configuration. No internet service can promise absolute security.

Your rights and choices.

You can update your account, remove documents and sessions, disconnect integrations, and contact us to ask about access, correction, or deletion of personal information.

Cookies and tracking.

Lisentra may use essential cookies or similar technologies for account access, preferences, security, and basic product operation.

Retention.

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You can contact us about deletion requests.

Updates.

We may update this policy as Lisentra changes. We will publish the updated version and revise the date shown on this page.

Contact us.

For privacy questions or requests, email support@lisentra.ai.